Service Guarantee

One More Hair insist on the concept of “Best Service Quality With Lowest Price”,devote to provide best quality human virgin hair and trusted customer service. We focus on the combination of customer experience and product sales, listen to our customers through various channels of sharing and in active communication,improve the quality of products and services. One More Hair provide more professional service ,For your beautiful, You need One More Hair.


 Pre-sale Service

1. Honest products description--- We answer all the questions honestly with best patience.

2. 24 hours online--- We will reply you within 24 hours online, save more time for your order.

3. Quick messages reply--- We check emails and messages within 2 hours,answer questions

4.Order Confirmed--We will email you once confirmed your payment,to make sure your delivery address and goods details is all correct for you

5. Considerate packages tracking service--- We will inform your tracking number at first time when the hair shipped out and keep update until you got your package


 After Sale Service


1. Service guidance--- If you have any questions, contact us at first time.

2. Timely and effective response--- We will try our best to help you solve your problems.

3. Reasonable return policy--- Responsible for the goods that are not non-artificial damaged, and sent by wrong type, color, or length within 7 days.

4. Professional after-sale service--- Perfect return and exchange service as well as refund system, providing the best after-sale guarantee for you.


NOTICE:  All the products provided by One More Hair We promise 30 Days No Reason Return Available For Unused Items.If any questions you can also email us by email :service@onemorehair.com

contact us

863 216 6095



Guangyuan Xi Lu Beauty Exchange Center Guangzhou,China

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